Key Business Solutions: Essential problem-solving tools and techniques that every manager needs to know (Financial Times Series)
Antonio E. Weiss
This book explains how to resolve every challenge faced on a day-to-day basis in your business by presenting an unbeatable inventory of proven problem solving tools and techniques to help you tackle your toughest business dilemmas effectively.
You will learn how to:
· Overcome any business challenge with robust logic and structure
· How to break down problems and make your workload lighter
· Deliver the ‘killer’ recommendations
· Discover how to successfully implement change in people and organisations
· How to keep yourself, your team, and your stakeholders happy
· How to use an effective hypothesis-driven approach to problem solving
Using case studies, a ‘best practice example’ and at least one figurative table or figure, every dilemma is bought to life equipping you with the very best tools to confront any problem your business may face.
‘The most successful businesses don’t avoid problems – they solve them. This practical, insightful and entertaining book guides you through how to do this. An indispensable resource for any manager.'
Richard Newton, Business consultant and best-selling author
'One of the key attributes in running a business successfully is the ability to see a situation in perspective. Too often the real issues go unrecognised, signs are misread, an opportunity slips by, the wrong problem is addressed. Only in retrospect is it obvious what should have been done.
It is not easy, but the tools and techniques covered in Key Business Solutions should help.’
Sir George Cox, Author of the HM Treasury Cox Review of Creativity in UK Business and former Chairman of the Design Council
things; previous experience of mergers. Co-ordinator Specialist Carlos Energy, enthusiasm and efficiency. Always finish things on time and meet deadlines. Shaper Monitor Ita Coming up with new and imaginative ideas. Plant Mario Bringing out the best in others; getting on well with others. Teamworker Resource investigator George Getting stuck into work and getting the job done. Implementer Chandan Focusing on the detail and making sure it is right. Finisher Initially the team members were
time you complete the OBTAIN process, or just one of its stages, or even just use one of its tools, make sure to spend time reflecting on the positives and negatives of the experience. Keep a note of these and devise a plan for building or improving on them. This can involve tailoring the tools or techniques to your preference, coming up with new methodologies yourself, or just learning more about yourself and how you cope under different circumstances. As the great statesman Winston Churchill
have highlighted, though the matrix is very helpful in getting an overall sense of your organisation product portfolio, it is worth questioning and investigating further one of the basic assumptions of the matrix: that investment always leads to increase market growth or profitability. This is not always the case. Figure 9.3 The BCG growth-share matrix Source: Adapted from The BCG Portfolio Matrix from the Product Portfolio Matrix, © 1970, The Boston Consulting Group. Reproduced with
stakeholders 7.1 Understand who your stakeholders are and how to communicate with them Stakeholder communication 7.2 Trust makes the world go around Trust process 7.3 You are the most important stakeholder Work-life satisfaction assessment 8. Managing the team 8.1 Setting up the team to ensure success Belbin team profiles 8.2 Helping others reach their goal IT-GROW framework 8.3 Feedback works both ways Giving feedback 9. Critical business tools and frameworks Quick reference guide to
hypotheses of key stakeholders early on. The pack can be used as an early output to share with stakeholders to show your work to date and to check they are happy with your progress. Make sure the whole problem-solving team is fully acquainted with the contents and findings of the VCPH pack. Did you know? Contextual issues such as regulatory changes can completely reshape industries. For example, the management consulting industry was born from changes to the US regulatory environment.